[ INTEL: FREQUENTLY ASKED ]

Questions

If yours isn't here, transmit to us and a human answers.

01When does it open?

15 September 2026. Leave your email and we'll signal you the day it's live — one message, zero noise.

02How does paying by scan work?

They open SendNaira and show you their code. You scan it, enter the amount, and confirm with your face or fingerprint. The money lands in their bank account — you never type an account number.

03Can I send to someone without the app?

Abroad, yes — they just need a bank account, and it arrives as an ordinary credit from their own bank. In Nigeria, scanning needs their code, so they'll want the app too.

04Where can I send?

Euros anywhere in the euro area, plus pounds, dollars, kronor, yuan and dirhams. Across Africa we pay to mobile money.

05What does it cost?

One fee, shown next to the exchange rate before you pay, and held while you decide. Nothing hidden in the rate.

06How fast is it?

Most transfers land in about five minutes. We tell you the speed before you send, not after.

07Where is my money while it moves?

With licensed partners, never with us. No wallet, no balance to top up — money is collected for one transfer and paid straight out.

08What if something goes wrong?

Every transfer carries one reference from the moment you send, so someone can always tell you where it is. If it can't complete, the money returns to the account it came from.